Information clause

Information obligation under Article 13 of the GDPR

“Pursuant to Article 13(1) and (2) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons regarding the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC (GDPR), we hereby inform you” Who is the controller of your personal data? The controller, i.e. the entity deciding how your personal data will be used, is Warsaw - Apartments Sadyba Wilanów Sp. z o.o., with its registered office at ul. Augustówka 9, 02-981 Warsaw, entered in the register of entrepreneurs maintained by the District Court in Warsaw, 16th Commercial Division of the National Court Register, under KRS number 0000036062 (hereinafter Apartments). How can you contact us for more information about the processing of your personal data?

1. You may contact us by phone at +48 22 550 4 550 or email us at: rodo@warsawapartments.com.pl

Where do we get your data from? We received it when concluding the agreement for renting a furnished residential apartment and subsequently in connection with transactions made by you when using services offered by Apartaments. What is the purpose and legal basis for Apartaments processing your personal data? We process your personal data because it is necessary to perform the agreement concluded with you, including to:

• provide the furnished residential apartment service, including concluding agreements electronically and fully using Apartments’ services, including transactions and payments;
• handle requests you submit to us (e.g. via the contact form);
• contact you, including for purposes related to providing services.

In addition, the law requires us to process your data for tax and accounting purposes. We also process your personal data for the purposes below, based on Apartments’ legitimate interest, namely:

• conducting marketing activities towards you, including direct marketing of services provided by Apartaments;
• contacting you, including for permitted marketing activities, via available communication channels, in particular—with your consent—by email and phone;
• providing payment service support;
• handling your requests submitted in particular to customer service and via the contact form when they are not directly related to performing the agreement;
• organising loyalty programmes, competitions and promotional campaigns in which you may participate;
• recovering debts and conducting court, arbitration and mediation proceedings;
• retaining data for archiving and accountability purposes (demonstrating our compliance with legal obligations).

If you consent, we process your personal data to:

• save data in cookies and collect data from websites and mobile applications;
• organise competitions and promotional campaigns in which you may participate;
• enable a public benefit organisation to contact you if you make a payment. You may withdraw your consent to data processing at any time in the same way as you gave it. We will process your personal data until you withdraw your consent.

Do you have to provide us with your personal data? We require the following personal data to conclude and perform the agreement with you and thus provide you with the service:

• First and last name, residential and correspondence addresses, PESEL number, email address, telephone number, password and date of birth (for a standard account), and company information and address (for services provided by Apartments to companies).

If you do not provide this data for any reason, unfortunately we will be unable to conclude an agreement with you and, consequently, you will not be able to use our services. Where required by law, we may ask you for other data necessary, for example, for accounting or tax purposes. In all other cases, providing your data is voluntary. What rights do you have towards the Company regarding the data processed? We guarantee all your rights under the General Data Protection Regulation, i.e. the right to access, rectify and erase your data, restrict its processing, transfer it, not be subject to automated decision-making, including profiling, and object to the processing of your personal data. You may exercise these rights when:

• regarding a request to rectify data: you notice that your data is incorrect or incomplete;
• regarding a request to erase data: your data is no longer necessary for the purposes for which it was collected by the Company; you withdraw your consent to data processing; you object to processing; your data is processed unlawfully; the data must be erased to comply with a legal obligation, or the data was collected in connection with electronic services offered to a child;
• regarding a request to restrict processing: you notice that your data is incorrect—you may request restriction for a period enabling us to verify its accuracy; your data is processed unlawfully but you do not want it erased; we no longer need your data, but you need it to establish, pursue or defend claims; or you object to processing—until it is determined whether our legitimate grounds override the grounds for your objection;
• regarding a request to transfer data: processing is based on your consent or an agreement with you and is carried out by automated means.

You have the right to lodge a complaint about our processing of your personal data with the supervisory authority, the Inspector General for the Protection of Personal Data (address: Inspector General for the Protection of Personal Data, ul. Stawki 2, 00-193 Warsaw). When can you object to the processing of your data? You have the right to object to the processing of your personal data when:

• processing is based on a legitimate interest or statistical purposes and your objection is justified by your particular situation;
• your personal data is processed for direct marketing, including profiling for that purpose.

To whom do we disclose your personal data? Your personal data may be disclosed to other entities cooperating with Apartments in the apartment reservation process. How long do we retain your personal data? We retain your personal data for the duration of the agreement with you and after its termination for the purposes of:

• pursuing claims related to performing the agreement,
• fulfilling legal obligations, particularly tax and accounting obligations,
• preventing abuse and fraud,
• statistical and archiving purposes,
• up to 10 years from the date performance of the agreement ends.

We retain your personal data for marketing purposes for the duration of the agreement or until you object to such processing, whichever occurs first. For loyalty programmes, competitions and promotional campaigns in which you may participate, we will process your data for their duration and the period required to settle the awarding of prizes. For accountability purposes, i.e. proving compliance with personal-data processing regulations, we will retain data for the period during which Apartments is required to retain the data or documents containing it to document compliance with legal requirements and enable public authorities to verify such compliance. Do we transfer your data to countries outside the European Economic Area? Your personal data will not be transferred outside the European Economic Area. Do we process your personal data automatically (including by profiling) in a way that affects your rights? Your personal data will not be processed in an automated manner (including profiling).